Renascence
Back to Overview

EX ROI Benchmarks

Industry research and employee experience metrics

Engagement to Business Outcomes
Research-backed impact of high engagement (Gallup 2024)

* Comparison of top-quartile vs bottom-quartile engagement business units

Key Findings
What the research tells us about employee engagement
21%
Higher Profitability

Teams with high engagement show 21% greater profitability than disengaged teams

17%
Productivity Increase

Engaged employees are 17% more productive than their disengaged peers

-24%
Lower Turnover

Highly engaged organizations experience 24% lower turnover rates

Research Sources
2024Gallup

Top quartile engagement: +21% profitability, +17% productivity

2024Gallup

Global engagement declined to 21% - second decline in 12 years

2024Gallup

Replacement costs: 40% (frontline), 80% (technical), 200% (leadership)

2026Happily.ai

EX-focused companies can cut turnover by up to 40%

2025Mercer

EX ROI requires integrated data, listening, and manager empowerment

2025WorkTango

90% of employers say EX investment is more important than ever

2025Qualtrics

High-performing EX companies achieve greater revenue growth