Cookie Policy | Renascence CX Tools

This Cookie Policy explains how Renascence ("we", "us", or "our") uses cookies and similar technologies when you visit our CX Tools platform.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Types of Cookies We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.

Examples: Authentication tokens, session IDs, CSRF tokens

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and previously entered data.

Examples: Language preference, theme preference, saved form data

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform.

Examples: Page views, user journey tracking, feature usage analytics

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Supabase: For authentication and database services
Vercel Analytics: For website performance monitoring

Managing Cookies

You can control and manage cookies in various ways:

Browser Settings

Most browsers allow you to refuse cookies or delete existing ones through their settings. Note that disabling cookies may affect the functionality of our platform.

Cookie Preferences

You can manage your cookie preferences by clicking the "Cookie Settings" option that appears on our cookie banner or in the footer of our website.

Cookie Retention

Cookie Type	Retention Period
Session cookies	Deleted when you close your browser
Authentication cookies	Up to 30 days (or until logout)
Preference cookies	Up to 1 year
Analytics cookies	Up to 2 years

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us at hello@renascence.io.