xFrame CX Archetype Framework

Understand Your CustomersLike Never Before

Explore 89 research-backed customer archetypes across 12 industries. Uncover behavioral patterns, motivations, and design principles to create experiences that truly resonate.

Free to use. No account required. Instant access.

A product of Renascence

12 Industry Verticals

From real estate to logistics, explore customer archetypes tailored to your industry.

🏠
Real Estate
8 archetypes
🚗
Automotive
8 archetypes
🏦
Banking
8 archetypes
🛡️
Insurance
8 archetypes
📱
Telecom
8 archetypes
🛍️
Retail
8 archetypes
🏥
Healthcare
7 archetypes
✈️
Travel
8 archetypes
🍽️
F&B
6 archetypes
🎬
Entertainment
6 archetypes
🎓
Education
7 archetypes
📦
Logistics
7 archetypes

Deep Customer Insights

Each archetype comes with comprehensive behavioral data and actionable design principles.

89 Customer Archetypes

Comprehensive library of customer personas across 12 industries, based on real behavioral research.

CX Principles Scoring

Each archetype scored on 10 CX principles - 5 higher-order and 5 basic-order dimensions.

Radar Visualizations

Goals, needs, and touchpoint preferences visualized with industry average comparisons.

Solution Principles

Actionable design principles for creating experiences that resonate with each archetype.

How It Works

Navigate the archetype library in four simple steps.

01

Select Industry

Choose from 12 industry verticals to explore relevant customer archetypes.

02

Explore Archetypes

Browse detailed persona profiles with behavioral insights and motivations.

03

Analyze Patterns

Compare CX principle scores and radar charts to understand preferences.

04

Apply Insights

Use solution principles to design experiences that resonate.

What Each Archetype Includes

Behavioral description and goals
Needs and touchpoint preferences
CX principle scores (10 dimensions)
Goals radar visualization
Needs radar visualization
Touchpoints radar visualization
Expectations, barriers, and drivers
Triggers and important journey steps
Mindset characteristics
Actionable solution principles

Ready to Understand Your Customers?

Start exploring 89 customer archetypes across 12 industries — completely free.